Job Description

Head of Consumer Lending Compliance at City National Bank summary:

The Head of Consumer Lending Compliance leads and manages the compliance program for consumer credit card lending, ensuring adherence to all relevant laws and regulations. This role involves monitoring regulatory changes, advising business units, overseeing risk assessments, and coordinating with regulatory agencies. Additionally, the position includes staff management, policy development, and reporting on compliance risks to senior management and the board.

HEAD OF CONSUMER LENDING COMPLIANCE

WHAT IS THE OPPORTUNITY?

The Head of Consumer Lending Compliance will act in a compliance advisory role supporting consumer banking on matters of regulatory compliance for Credit Cards. The role will be responsible for managing and maintaining assigned areas of the compliance program including monitoring business area compliance with applicable laws, rules, and regulations, and ensuring effective controls are in place to mitigate compliance risk. Additionally, the role will be responsible for maintaining regulatory change management, policies and procedures, training. This role is responsible for oversight of and periodic analysis of the Bank's Consumer Lending (Credit Cards), assisting business areas to implement corrective actions to bring the risk to an acceptable level.

WHAT WILL YOU DO?

• Serve as compliance subject matter expert for assigned areas.
• Manage regulatory changes that impact business areas or support functions.
• Monitor legislative/regulatory/enforcement activity and trends for impacts to business line activities.
• Provide compliance advice and guidance to business areas and with assigned business projects.
• Assist with regulatory examinations and serve as liaison with regulators.
• Develop and maintain compliance policies and standards that address key risk activities.
• Provide support in risk assessments and monitor metrics for adherence to guidelines by business units and ensure corrective actions are taken when risk appetites are exceeded.
• Engage and partner with front line risk functions to provide advice related to development and evolution of respective programs.
• Develop appropriate oversight routines of front line compliance programs.
• When necessary, challenge front line compliance programs on identified programmatic deficiencies.
• Implement any corrective actions or risk mitigation measures and track, report and validate corrective actions.
• Challenge and aggregate front line risk assessments and report results/recommendations to senior management.
• Manage assigned staff and conduct appropriate coaching to colleagues on interpretation and application of regulatory requirements to business processes.
• Report on key or elevated risks to Executive Management, Committees, or the Board of Directors
• Work collaboratively with all departments by providing compliance guidance and direction for continued best practices and ensuring adherence to policies and procedures.
• Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements
• Responsible and accountable for overseeing appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 10+ years of lending and regulatory reporting in a data management environment
• Minimum 10 years of management experience in compliance, risk management or audit.
• Minimum 7 years of financial services experience

Additional Qualifications

• Advanced knowledge of banking compliance laws and regulations.
• Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate issues to appropriate levels of management.
• Ability to interact with federal regulatory agencies.
• Ability to operate effectively in a fast-paced environment.
• Excellent organizational and analytical skills.
• Ability to communicate clearly and professionally with all levels of an organization.
• Excellent written and verbal communications skills.
• Effective interpersonal skills.
• Excellent time management skills and be accustomed to working with deadlines.
• Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus.
• Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs.
• For Banking Compliance related roles, Certified Compliance Risk Manager (CRCM).

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $141,830 - $263,408 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

#LI-JR1

#CR-JR

Keywords:

consumer lending compliance, credit card regulation, banking compliance, regulatory risk management, compliance advisory, regulatory change management, policy development, risk assessment, regulatory examinations, financial services compliance

Job Tags

Similar Jobs